Shipping Policy

Thank you for shopping with WoodenGalaxy. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy for complete details.

Order Processing

All orders are processed within 2–3 business days after order confirmation.
Orders are not processed on weekends or public holidays.
During festive seasons, sales, or high order volumes, processing may take a little longer. We appreciate your patience and understanding.

Delivery Time

Once your order has been dispatched, delivery usually takes 5–10 business days, depending on your location.
Delivery timelines may vary due to courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated at checkout based on the delivery location and the size or weight of your order.
The final shipping cost will be displayed before you complete your purchase.

Order Tracking

After your order is shipped, you will receive a confirmation message with your tracking details, allowing you to track your shipment until it reaches your doorstep.

Important Information

Please make sure that your shipping address and contact details are correct while placing your order.
WoodenGalaxy is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
If you are unavailable at the time of delivery, the courier partner may attempt re-delivery according to their delivery policy.
If you experience any issue with your shipment, please contact our support team, and we will be happy to assist you.