{"id":30204,"date":"2026-07-21T10:19:20","date_gmt":"2026-07-21T10:19:20","guid":{"rendered":"https:\/\/woodengalaxy.in\/?page_id=30204"},"modified":"2026-07-21T10:21:56","modified_gmt":"2026-07-21T10:21:56","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/woodengalaxy.in\/?page_id=30204","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-wd-title title wd-70ce6a5d\">Return &amp; Refund Policy<\/h1>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e4d51ce1\">Welcome to <strong>WoodenGalaxy<\/strong>! We want you to have a great shopping experience. If you&#8217;re not completely satisfied with your purchase, we&#8217;re here to help.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-5314d4ff\">Return Policy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7ac4c34b\">You can request a return within <strong>7 business days<\/strong> from the date of delivery.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c74aa93b\">To be eligible for a return, the product must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be unused and in its original condition.<\/li>\n\n\n\n<li>Be returned with the original packaging, accessories, tags (if applicable), and invoice.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f68c161e\">To initiate a return, please contact our customer support team with your <strong>Order ID<\/strong> and the reason for the return.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-ca68b3ed\"><strong>Note:<\/strong> Customized or made-to-order furniture products are not eligible for return.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-b3216659\">Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-42006376\">Once we receive your returned product, our team will inspect it and notify you whether your refund has been approved.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-909bf087\">If your refund is approved, the amount will be credited to your original payment method within <strong>7 business days<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-50f4f970\">Please note that shipping charges are <strong>non-refundable<\/strong>. Return shipping costs will be borne by the customer unless the return is due to a damaged, defective, or incorrect product sent by WoodenGalaxy.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-ed0dfd67\">Damaged or Defective Products<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-36c54251\">If you receive a damaged or defective product, please inform us within <strong>48 hours<\/strong> of delivery.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a0ed9724\">Kindly share clear photos or videos of the product so our team can verify the issue. After verification, we will arrange a replacement or process a full refund, as applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-54aa140a\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6c3acf6b\">If you have any questions regarding returns or refunds, feel free to contact us:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-647dbff2\"><strong>WoodenGalaxy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-fa8c483d\"><strong>Email:<\/strong> <a href=\"mailto:ds895773@gmail.com\">ds895773@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c7110c47\"><strong>Phone:<\/strong> +91 90012 46810<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-580ed6ad\">Thank you for shopping with <strong>WoodenGalaxy<\/strong>. We appreciate your trust and look forward to serving you again.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30204","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woodengalaxy.in\/index.php?rest_route=\/wp\/v2\/pages\/30204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woodengalaxy.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woodengalaxy.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woodengalaxy.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woodengalaxy.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30204"}],"version-history":[{"count":2,"href":"https:\/\/woodengalaxy.in\/index.php?rest_route=\/wp\/v2\/pages\/30204\/revisions"}],"predecessor-version":[{"id":30206,"href":"https:\/\/woodengalaxy.in\/index.php?rest_route=\/wp\/v2\/pages\/30204\/revisions\/30206"}],"wp:attachment":[{"href":"https:\/\/woodengalaxy.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}