Privacy Policy

Last Updated: July 21, 2026

At WoodenGalaxy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

Personal details such as your name, email address, phone number, billing address, and shipping address.
Payment information required to process your orders. All payments are securely handled through trusted payment gateways, and we do not store your complete payment details.
Technical information such as your IP address, browser type, device information, and website usage through cookies and similar technologies.
Any information you voluntarily provide while contacting our customer support or submitting inquiries.

How We Use Your Information

Your information is used to:

Process and deliver your orders.
Provide customer support and respond to your queries.
Send order confirmations, shipping updates, and important service notifications.
Share promotional offers or updates only if you have chosen to receive them.
Improve our website, products, and customer experience.
Comply with applicable legal and regulatory requirements.

Cookies

Our website uses cookies and similar technologies to:

Improve website performance.
Remember your preferences.
Analyze website traffic and user experience.

You can disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers, such as:

Payment gateway providers
Courier and shipping partners
Technology and website service providers

We may also disclose your information if required by law or to protect our legal rights.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to keep your data secure, no method of internet transmission or electronic storage is completely secure.

Your Rights

You have the right to:

Access your personal information.
Request correction or update of your information.
Request deletion of your personal data, where applicable.
Opt out of receiving promotional emails or marketing communications at any time.